Privacy Policy

Last updated 28 July 2026

1. About LeadLift Solutions

LeadLift Solutions is a marketing and client acquisition agency based in Victoria, Australia.

2. Personal information we collect

We may collect personal information including

• Your full name
• Email address
• Phone number
• Business name
• Website address
• Business location
• Industry and services
• Marketing goals
• Advertising budget
• Appointment details
• Information submitted through website forms or Meta lead forms
• Communications you send to us
• Payment and billing information
• Technical information such as IP address, browser type, device information and website activity

We aim to collect only information that is reasonably required to provide our services and operate our business.

3. How we collect personal information

We may collect personal information when you

• Complete a form on our website
• Submit a Facebook or Instagram Instant Form
• Book an appointment
• Contact us by email, phone, SMS or social media
• Enter into an agreement with us
• Make a payment
• Attend a consultation or onboarding call
• Provide access to advertising, website or CRM platforms
• Interact with our website, advertisements or marketing material

We may also receive information from platforms and service providers used to deliver our services.

4. How we use personal information

We may use personal information to

• Respond to enquiries
• Arrange and manage appointments
• Provide proposals and agreements
• Deliver advertising and lead-generation services
• Set up and manage Meta advertising campaigns
• Create and manage GoHighLevel CRM systems and automations
• Communicate service updates
• Process payments and issue invoices
• Improve our website, advertisements and services
• Measure campaign and website performance
• Prevent fraud, misuse and security incidents
• Meet legal, accounting and regulatory obligations

5. Marketing communications

Where permitted, we may use your contact details to send relevant service information, follow-up messages or marketing communications.

You may unsubscribe at any time by

• Clicking the unsubscribe link in an email
• Replying STOP to an SMS
• Contacting us directly

6. Cookies, pixels and tracking

Our website and advertising systems may use cookies, pixels and similar technologies to

• Understand how visitors use our website
• Measure advertising performance
• Improve website functionality
• Create advertising audiences
• Track enquiries and appointments
• Deliver more relevant advertisements

These technologies may be provided by platforms such as Meta, Google and GoHighLevel.

You may control certain cookies through your browser settings. Disabling cookies may affect some website features.

7. Disclosure of personal information

We may disclose personal information to trusted providers where reasonably required to operate our business or provide our services.

These providers may include

• Meta, including Facebook and Instagram
• GoHighLevel and LeadConnector
• Stripe and other payment providers
• Google Workspace, Google Analytics and Google Calendar
• Microsoft and Outlook
• Website and domain providers
• Email, SMS and telecommunications providers
• Cloud storage providers
• Professional advisers, accountants and legal advisers
• Contractors assisting with approved service delivery

We do not sell personal information.

We may also disclose information where required or authorised by law.

8. Client campaign information

When LeadLift Solutions manages advertising or CRM systems for a client, we may process personal information submitted by that client's prospective customers.

This information may include

• Names
• Phone numbers
• Email addresses
• Appointment information
• Responses to qualification questions

LeadLift Solutions uses this information only to provide the agreed advertising, CRM, automation and lead-management services.

The relevant client remains responsible for how they contact, assess and provide services to their prospective customers.

9. Overseas storage and processing

Some service providers we use may store or process information outside Australia.

These providers may operate data centres or support services in countries including the United States and other locations where their systems operate.

Where applicable, we take reasonable steps to use reputable providers and protect information handled through those services.

10. Data security

We take reasonable steps to protect personal information against

• Loss
• Misuse
• Interference
• Unauthorised access
• Modification
• Disclosure

Our security measures may include password controls, two-factor authentication, restricted account access and reputable cloud service providers.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. How long we retain information

We retain personal information only for as long as reasonably required to

• Provide our services
• Maintain business and campaign records
• Resolve disputes
• Meet tax, accounting and legal requirements
• Protect our legitimate business interests

When information is no longer reasonably required, we may securely delete or de-identify it where practical.

12. Accessing or correcting your information

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

We may need to verify your identity before processing your request.

13. Privacy complaints

You may contact us if you have a question or concern about how we have handled your personal information.

Please provide enough information for us to understand and investigate the issue. We will aim to respond within a reasonable timeframe.

Where applicable, you may also contact the Office of the Australian Information Commissioner.

14. Third-party websites

Our website may contain links to third-party websites or services.

LeadLift Solutions is not responsible for the privacy practices, security or content of external websites. You should review their privacy policies before supplying personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology, providers or legal obligations change.

The latest version will be published on this page with the updated date displayed at the top.

16. Contact us

© 2026 LeadLift Solutions. All rights reserved.